Booking Terms and Conditions

Your booking is secured once you have received a confirmation email with your booking code from the hotel.


1. BOOKING CONDITIONS:

1.1. First night rate charged to secure booking.
- A credit/debit card is required to secure the reservation. The cost of first night is charged (pre-authorised deposit) on your credit/debit card when the reservation is confirmed by the hotel. The remaining amount is to be paid by the client upon arrival (departure) at the hotel.

1.2. You pay at the hotel in local currency (RON).
- The payment is made in hotel’s local currency (Romanian Lei – RON). The amount displayed in other currencies is for information purposes only and should not be relied upon as accurate and real time.

1.3. Total cost includes VAT and city tax.
- Room rate includes Value Added Tax and city tax.

1.4. Extra options
- Buffet breakfast is included in room price.
- Airport transfer (Cost: 80 RON/1 way/ for up to 2 persons; FREE when booking 3 nights or longer)
- Extra bed in room (Cost: 120 RON/1 bed/night; Maximum capacity: 1 extra bed/room; breakfast included)
- Baby cot (FREE)
- Extra options are confirmed upon receiving the confirmation email with your booking code from the hotel
- The cost of selected extra options is added to the room rates and displayed under Total Cost in your Booking Summary.

1.5. Groups & booking more than 5 rooms
For booking more than 5 rooms please contact the hotel directly. Different policies and rates may apply.

2. PAYMENT:

2.1. Card pre-authorisation to secure booking
Credit/debit card confirmation accepted when booking online.
The cost of the first night will be charged as a deposit, in order to secure the reservation.

2.2. Balance payment
The outstanding balance will be due for payment on arrival/departure from the hotel. The first night’s price is fully refunded when full payment is made using another method of payment (different credit card / bank transfer / cash).

3. CANCELLATION POLICY:

- You can cancel your reservation by using the link “Cancel booking” provided in your booking confirmation email.
- If the reservation is canceled 2 days prior to the date of arrival no penalty will be charged. A full refund of the first night’s stay will be made back to credit/debit card on the day of cancellation providing it was made within the terms of this policy.
- If the reservation is canceled less than 2 days prior to the date of arrival the hotel will not refund the cost of first night.
- In case of no show the total cost of your stay will be fully charged.

4. HOTEL POLICY:

- Check-in: between 10 AM and midnight.
- Check-out: before noon.
- The hotel offers transfers from and/or to the airport. This service is free for stays longer than 3 nights. For shorter stays, the shuttle service (up to 7 persons) can be booked for a fee. Guests must contact the property with arrival details before travel, using the contact details provided on the website.
- Children under 10 years stay free when occupying the parent or guardian's room, using existing bedding (without breakfast).
- Free baby-cots can be provided by the hotel upon request.
- All older children or adults are charged 120 RON per person per night for extra beds (breakfast included).
- Extra-person charges may apply. (i.e. Supplementary breakfast for an extra person incurs extra charges per night).
- Government-issued photo identification is required at check-in.
- Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Small pets are allowed(?)
- Early check-in / late check-out are available upon request


Hotel REGHINA S.R.L.
RO 10041016 / J35/1359/1997
Str. Cozia 91, Timișoara
+40 256 49 11 66
Good quality budget hotel “Very clean, good service and not too far (10 min walk) from the old city. Reception staff very helpful.”
Excellent value for money... "Excellent value for money plesant friendly staff."