Booking Terms and Conditions

Your booking is secured once you have received a confirmation email with your booking code from the hotel.


1. BOOKING CONDITIONS:

1.1. First night rate charged to secure booking.
- A credit/debit card is required to secure the reservation. The cost of first night is charged (pre-authorised deposit) on your credit/debit card when the reservation is confirmed by the hotel. The remaining amount is to be paid by the client upon arrival (departure) at the hotel after hotel agreement.

1.2. You pay at the hotel in local currency (RON).
- The payment is made in hotel’s local currency (Romanian Lei – RON). The amount displayed in other currencies is for information purposes only and should not be relied upon as accurate and real time.

1.3. Total cost includes VAT and city tax.
- Room rate includes Value Added Tax and 2% city tax.

1.4. Extra options
- Buffet breakfast is included in room price.
- Airport transfer (Cost: 80 RON/1 way/ for up to 2 persons; FREE when booking 3 nights or longer)
- Extra bed in room (Cost: 120 RON/1 bed/night; Maximum capacity: 1 extra bed/room; breakfast included)
- Baby cot (FREE)
- Extra options are confirmed upon receiving the confirmation email with your booking code from the hotel
- The cost of selected extra options is added to the room rates and displayed under Total Cost in your Booking Summary.

1.5. Groups & booking more than 5 rooms
For booking more than 5 rooms please contact the hotel directly at the following Email adress: info@reghinablue.ro. Different policies and rates may apply.

2. PAYMENT:

2.1. Card pre-authorisation to secure booking
Credit/debit card informations will be taken on special form and securised delivered to the person in charge with this procedure. Credit card information is NOT required on the on-line reservation. Reservation cost will be charged on arrival day.

2.2. Balance payment
The outstanding balance will be due for payment on arrival/departure, after hotel agreement.

3. CANCELLATION POLICY:

- You can cancel your reservation by using the link “Cancel booking” provided in your booking confirmation email.
- If the reservation is canceled 2 days prior to the date of arrival ( by 12 AM local time ) no penalty will be charged and payment guarantee will be refund.
- If the reservation is canceled less than 2 days prior to the date of arrival the hotel will charge 1 night PENALTY for each room reserved.
- In case of NO CANCELLATION or NO SHOW, PENALTY will be 100% of the TOTAL cost of reservation.

4. HOTEL POLICY:

- Check-in: between 10 AM ( according to availability ) and midnight.( h 00.00 )
- Check-out: before noon ( h 12.00 AM ).
- The hotel offers transfers from and/or to the airport. This shuttle service (up to 6 persons) can be booked for a fee. Guests must contact the property with arrival details before travel in order to receive shuttle availability.
- Children under 10 years stay free when occupying the parent or guardian\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\'s room, using existing bedding (without breakfast).
- Free baby-cots can be provided by the hotel upon request.
- All older children or adults are charged 120 RON per person per night for extra beds (breakfast included).
- Extra-person charges may apply. (i.e. Supplementary breakfast for an extra person incurs extra charges per night).
- Government-issued photo identification is required at check-in.
- Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Small pets are NOT allowed
- Early check-in / late check-out are available upon request


Hotel REGHINA S.R.L.
RO 10041016 / J35/1359/1997


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Rezervarea dvs este GARANTATA dupa ce ati primit din partea hotelului un mail cu nr de confirmare.


1. CONDITII de REZERVARE

1.1. Se TAXEAZA prima noapte de sejur pentru GARANTAREA rezervarii.
- Este necesar un card de CREDIT/ DEBIT pentru a garanta rezervarea. Costul primei nopti de cazare va fi TAXAT (preautorizat) dupa ce s-a CONFIRMAT rezervarea de catre hotel. Plata se va incheia la sosire sau plecare (in functie de solicitarea clientului si acceptul hotelului).

1.2. Platiti la hotel in moneda locala Lei (RON).
- Plata se va efectua la hotel in moneda locala Lei (RON). Suma afisata in alte monede are doar caracter informativ si nu reprezinta cursurile oficiale de schimb.

1.3. Costul total include TVA si taxa locala.
- Costul camerei include TVA si taxa locala 2%.

1.4. Servicii Extra
- Micul dejun de tip Bufet este inclus in costul camerei.
- Transferul de la Aeroport (tarif 80 Lei/ ruta pt Max 2 pers: GRATUIT daca rezervarea depaseste 3 nopti cazare / camera).
- Pat suplimentar (Cost: 120 Lei/noapte/ pat, mic dejun inclus), max 1 pat aditional/ camera.
- Patut pt „bebe” GRATUIT.
- Extra serviciile sunt garantate doar dupa confirmarea scrisa din partea hotelului.
- Costul Extra serviciilor va fi adaugat la tariful de cazare si se va regasi pe factura (detaliat) la TOTAL.

1.5. Grupuri sau rezervari mai mari de 5 camere
Pentru rezervari de grupuri sau mai mari de 5 camere va rugam sa contactati direct hotelul la adresa de mail: info@reghinablue.ro, vom oferi tarife negociate.

2. PLATA:

2.1. Este necesar un Card pentru a garanta (preautoriza/incasa) rezervarea.
Datele cardului de credit/ debit vor fi preluate doar pe un formular special si transmise securizat catre persoana responsabila cu operatiunea. Nu se vor solicita datele de card in formularul On-line de rezervare. Costul rezervarii va fi debitat in ziua sosirii.

2.2. Plata soldului.
Plata serviciilor se va efectua la sosire/ plecare in functie de acceptul hotelului.

3. POLITICA de ANULARE.

- Rezervarea dvs poate fi ANULATA folosind butonul „ Anulare Rezervare „ care se gaseste in mailul de confirmare.
- Daca rezervarea este ANULATA cu 2 zile inaintea sosirii (H 12.00 ora locala) nu va fi supusa penalizarii si GARANTIA restituita.
- In cazul ANULARII cu mai putin de 2 zile inaintea sosirii, PENALIZAREA va fi de 1 noapte cazare la tarif intreg pentru fiecare camera rezervata.
- In cazul in care rezervarea/ rezervarile NU au fost ANULATE sau clientul/ clientii NU s-au PREZENTAT, penalizarea va fi 100% din costul TOTAL al rezervarii.

4. POLITICA HOTEL:

- Cazare: incepand cu H 10.00 (in functie de disponibilitate) pana la H 24.00
- Eliberare: pana la H 12.00 Check-out: before noon.
- Hotelul ofera transport de la / catre aeroport, acest serviciu (pana la 6 pers) poate fi oferit contra cost. Oaspetii trebuie sa contacteze hotelul cu detaliile de zbor pentru a se confirma disponibilitatea transportului.
- Copii sub 10 ani beneficiaza de gratuitate la cazare daca ocupa acelasi pat cu parintii fara a beneficia de mic dejun gratuit.
- Patut pt „bebe” GRATUIT la cerere.
- Copii sau adultii sunt taxati 120 RON/ persoana pe noapte (mic dejun inclus) daca solicita pat aditional.
- Se pot adauga extra servicii (ex: mic dejun extra).
- Se solicita document de identitate la efectuarea cazarii.
- Pot fi solicitate serviii speciale dupa efectuarea cazarii in functie de disponibilitate. Aceste servicii pot fi tarifate.
- Nu se accepta animale de companie.
- Cazare devreme sau plecare tarzie in functie de disponibilitate.


Hotel REGHINA S.R.L.
RO 10041016 / J35/1359/1997
Str. Cozia 91, Timișoara
+40 256 49 11 66
Good quality budget hotel “Very clean, good service and not too far (10 min walk) from the old city. Reception staff very helpful.”
Excellent value for money... "Excellent value for money plesant friendly staff."